PPNT | 2.7.2015

Master Telecom sign an important contract with Orange

Integrated Solutions, specialized ICT integrator owned by Orange Poland Group, has signed a partnership agreement with one of PPNT Gdynia companies – Master Telecom – provider of Visual Contact Center Studio.

VCC Studio is a complete communication systems for modern Call and Contact Centers. It facilitates communication processes and workflows in a company, enhancing effectiveness of performance. Its features and system modules include all areas of activity in each Contact Center, such as phone, voicemail, chat, e-mail, fax or text messages. This award-winning innovation is available in two implementation models – on client’s servers and in cloud computing technology.

In comparison with similar solutions of this category available on market its main advantage lays in flexibility. The platform was created based on open architecture. Thanks to that it is very easy to integrate it with other IT solutions used in a company or adjust it to any information flow patterns.

Master Telecom is a producer of innovative communication systems based on IP technology.

Through cooperation with hardware manufacturers, integrators and industry advisors, the company creates functional and competitively priced systems for modern Call/ Contact Centers.

Master Telecom’s mission is to provide and develop modern communication and IT systems that help increasing the speed, efficiency and quality of the company business activities, enterprises and mass service providers. The company achieves its goals through effective implementation of growth strategy, leaders commitment and good work organization.